Successful debt collection Russia
Our debt collection experts were contracted by hospital from Germany regarding big medical treatment debt of Russian patient.
As it appeared, insurance company refused to pay hospital invoices so hospital invoiced patient directly. However, German hospital was not even able to located debtor in Russia.
Debt collection experts in Russia found debtor quickly, however he refused to pay since he had insurance that had to cover hospital fees.
Then experts contacted insurance company and after negotiations ascertained that payment was declined because of neither hospital nor patient provided all documents required for payment.
Debt collection experts collected all necessary both from patient and from hospital and submitted them to insurance company. The debt was immediately paid.
Difference in language, laws and culture are typical reasons of misunderstanding and getting payments stuck. For creditor, it is not possible to know all cultures, laws and procedures. Here is situation when only local debt collection experts may help.